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QHow to connect the Airpho Modem Router?

ABefore installing the device, please make sure your broadband cable service provided by your ISP is available. If there is any problem, please contact your ISP. Before cable connection, cut off the power supply and keep your hands dry.

1. Connect the coaxial cable to the modem router.

2. Power on your modem router.

3. Connect your computer to the modem with an Ethernet cable.

4. Wait about 15 minutes for the modem router to synchronize with the Internet service provider's (ISP) server and check your LEDs to make sure the modem router is running properly.

5. Contact your ISP to activate the modem router. During activation, you will need your account information, the serial number and MAC address which can be found on the product label of the modem router.

6. Test your Internet connection via web browser and type in a valid URL (for example, http://www.airpho.com).

QWhat can I do if I am unable to access the Internet via Airpho modem router?

A1. Make sure the hardware connections are all right. Especially make sure the coaxial cable is plugged tightly.

2. Check the LED status of the modem router, and make sure the modem router works normally.

3. Check if the computer connected to the modem router has already obtained a valid IP, and please make sure you can find the information like “IPv4 Connectivity: Internet” on the status page.

4. Contact your ISP to make sure if the status of the line is fine.

5. Contact your ISP to make sure if this modem router has already been activated. If not, please activate your modem router.

QHow to log into the web-based management interface of Airpho modem router?

A1. Connect your computer’s Ethernet port to the LAN port on the modem router. Set up the TCP/IP Protocol in "Obtain an IP address automatically" mode on your PC.

2. Launch a web browser and type in the address field of the browser. Then press Enter key on your keyboard.

3. A login window should appear. Enter “admin” for the Username and Password, both in lower case letters. Then click the Login button or press the Enter key.

Then you will see the current status information about the modem in this page.

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